Girl in Blue Studios customer privacy notice
Registered name: Girl in Blue Creative Limited
We are the controller of your personal data. For more information on controllers and their
responsibilities please see our guidance on data protection principles, definitions, and key terms.
This privacy notice tells you what to expect us to do with your personal information.
→ What information we collect, use, and why
→ Lawful bases and data protection rights
→ Our lawful bases for the collection and use of your data
→ Where we get personal information from
→ How long we keep information
→ Who we share information with
Email – hello@girlinbluestudios.com
We collect or use the following information for service updates or marketing purposes:
● Names and contact details
● Brand\/project details (including project requirements, timeline, budget range, and website or social media links where provided).
We collect or use the following personal information for dealing with queries, complaints or claims:
● Names and contact details
● Correspondence
● Brand\/project details, including project requirements, timeline, budget range, and website or social media links where provided.
We collect or use the following information to Name, Email, Brand\/Project details, Website\/Socials if provided:
● Names and contact details
● Brand\/project details, including project requirements, timeline, budget range, and website
or social media links where provided.
Under UK data protection law, we must have a “lawful basis” for collecting and using your
personal information. There is a list of possible lawful bases in the UK GDPR. You can find
out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions
which may apply on the ICO’s website:
→ Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
→ Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
→ Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
→ Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
→ Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
→ Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
→ Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within
one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing
purposes are:
→ Legitimate interests – we’re collecting or using your information because it benefits you,
our organisation or someone else, without causing an undue risk of harm to anyone. All of
your data protection rights may apply, except the right to portability. Our legitimate
interests are:
We have a legitimate interest in maintaining relationships with people who have
previously contacted us about our services. If an enquiry does not result in a project,
we may contact the individual in the future if we believe a relevant service or
opportunity may be of interest to them. This helps us develop potential business
relationships while ensuring communications remain relevant and proportionate. We
only retain information for a limited period, periodically confirm whether
individuals wish to remain on our records for this purpose, and provide a simple way
to opt out of future communications at any time. We believe this has a minimal
impact on individuals\' privacy and does not override their rights or freedoms.
For more information on our use of legitimate interests as a lawful basis you can contact us using
the contact details set out above.
Our lawful bases for collecting or using personal information for dealing with queries,
complaints or claims are:
→ Contract – we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
→ Legitimate interests – we’re collecting or using your information because it benefits you,
our organisation or someone else, without causing an undue risk of harm to anyone. All of
your data protection rights may apply, except the right to portability. Our legitimate
interests are:
We have a legitimate interest in responding to enquiries, communicating with
prospective and existing clients, and managing any queries, complaints or claims
efficiently and fairly. Processing this information enables us to understand project
requirements, provide accurate responses, maintain appropriate records of
correspondence, resolve issues where they arise, and improve the quality of our
services. We only collect information that is relevant and necessary for these
purposes, limit access to authorised personnel, and retain it only for as long as
needed. We believe this processing has a minimal impact on individuals\' privacy
and does not override their rights and freedoms, as it is reasonable for individuals to
expect us to use their information in this way when they contact us.
For more information on our use of legitimate interests as a lawful basis you can contact us using
the contact details set out above.
Our lawful bases for collecting or using personal information for Name, Email, Brand\/Project
details, Website\/Socials if provided are:
→ Contract – we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
→ Legitimate interests – we’re collecting or using your information because it benefits you,
our organisation or someone else, without causing an undue risk of harm to anyone. All of
your data protection rights may apply, except the right to portability. Our legitimate
interests are:
We have a legitimate interest in assessing enquiries from prospective clients to
determine whether our services are a suitable fit, preparing proposals, and
communicating about potential projects. This enables us to understand project
requirements, assess whether we can deliver the requested services, and provide
accurate information and quotations. We only collect information that is relevant to
the enquiry, limit access to authorised personnel, and retain it only for as long as
necessary. We believe this processing is within the reasonable expectations of
individuals who contact us seeking our services and has a minimal impact on their
privacy, while helping us respond effectively and efficiently to enquiries without
overriding their rights and freedoms.
For more information on our use of legitimate interests as a lawful basis you can contact us using
the contact details set out above.
Where we get personal information from
→ Directly from you
→ Publicly available sources
How long we keep information
We retain personal information only for as long as necessary for the purposes for which it was
collected.
Enquiries that do not become clients: We keep enquiry information for 24 months from our
last contact. After this period, the information is securely deleted or anonymised. Where we
retain information for the purpose of contacting individuals about future relevant opportunities,
we will periodically confirm that they still wish us to keep their information for this purpose (for
example, through an annual check-in), rather than retaining it indefinitely.
Clients: We retain client information for the duration of our working relationship and for 6 years
after the contract ends. This enables us to comply with legal, financial and contractual
obligations, including UK record-keeping requirements. At the end of the applicable retention period, personal information is securely deleted or anonymised where appropriate.
For more information on how long we store your personal information or the criteria we use to
determine this please contact us using the details provided above.
Data processors
→ HubSpot – Customer relationship management (CRM) provider Google Workspace
→ (Google Sheets) – Cloud productivity and data storage provider Typeform for the enquiry form
This data processor does the following activities for us: HubSpot Stores and manages customer
enquiry information, contact details, and communications to help us respond to enquiries and
manage prospective and existing client relationships. Google Workspace (Google Sheets) Stores
and manages enquiry records and internal business information for operational and administrative
purposes. Typeform Collects and securely transmits enquiry form submissions to us.
Others we share personal information with
→ Organisations we’re legally obliged to share personal information with
Sharing information outside the UK
Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
Organisation name: HubSpot, Inc.,Google LLC,Typeform S.L.
Category of recipient: Customer relationship management (CRM) and cloud software provider,
Cloud productivity and data storage provider,Online form and survey platform
Country the personal information is sent to: United States,United States, Spain
How the transfer complies with UK data protection law: Addendum to the EU Standard
Contractual Clauses (SCCs)
Where necessary, our data processors may share personal information outside of the UK. When
doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
Organisation name: Google LLC,HubSpot, Typeform
Category of recipient: Customer relationship management (CRM) and cloud software provider,
Cloud productivity and data storage provider,Online form and survey platform
Country the personal information is sent to: United States,United States, Spain
How the transfer complies with UK data protection law: The country or sector has been
assessed as providing adequate protection to data subjects (also known as Adequacy Regulations
or UK data bridge)
How to complain
If you have any concerns about our use of your personal information, you can make a data
protection complaint to us:
Email: hello@girlinbluestudios.com
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can
also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint